Introduction

Leopold Transport Pty Ltd (ACN 675 057 780) and LTTECH Pty Ltd (ACN 657 236 416) are committed to protecting your personal information (“Leopold Transport”, “LT Tech”, “we”, “us”, and “our”). “You” and “your” refer to you as the person whose personal information Leopold Transport and LT Tech may collect and maintain.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and Australian Privacy Principles (“APPs”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

By using our application ("Services"), you agree to the terms of this Privacy Policy.

Exclusions

Please note this Privacy Policy does not apply to any third-party sites which are linked in our Services by hyperlink, banner advertising or otherwise. We are not responsible for such sites, and they are not subject to our privacy standards, policies and procedures.

This Privacy Policy relates to our collection and handling of personal and sensitive information that is covered by the Privacy Act and is not intended to cover categories of personal information that are not covered by the Privacy Act.

Information that may be collected

We collect specific types of personal information that are essential for the effective operation of our delivery services. This includes the full name and signature of the driver, consignor, and consignee involved in each delivery transaction. Additionally, we collect the delivery pick-up address and destination of deliveries.

Purpose of information collection

The purpose of collecting this information is to accurately identify the driver responsible for each delivery and to manage the logistics of freight transportation. This information is crucial for ensuring that deliveries are conducted efficiently and that the correct pick-up and delivery destinations are adhered to. By collecting this information, we aim to enhance the reliability and effectiveness of our delivery services.

How we collect information

Personal information is collected directly from you when you interact with our services. This occurs when you input your details into the mobile or desktop application. We ensure that the process of collecting information is transparent, allowing you to provide your information with confidence.

How we use information

Personal information is used within our app to provide essential details on the driver's run sheet and the consignment note. These documents clearly designate the driver assigned to each delivery, ensuring accountability in our operations. The information is used solely for the purposes of managing and facilitating the delivery process, ensuring that all logistics are handled efficiently.

All information collected is intended for use within Australia only, ensuring compliance with local privacy regulations and standards. This commitment to local data handling ensures that your information is protected under Australian privacy laws.

How we store information

The personal information we collect is securely stored in a Data Centre located in Sydney. The Data Centre employs advanced security protocols, including encryption, access controls, regular security audits, and adherence to industry standards and regulations. These measures are designed to protect your information from unauthorized access and ensure its confidentiality and integrity.

Disclosure of information to third parties

We will not disclose information that personally identifies you to any third party other than as set out in this Privacy Policy. We do not disclose personal information to third parties unless required by law or with your explicit consent. We ensure that any disclosure of personal information is conducted in a manner that protects your privacy and complies with applicable legal requirements.

Cookies

Our Services may use cookies to enhance your user experience. Cookies are small data files stored on your device that help us understand how you interact with the application. They enable us to improve the functionality of our services. You can choose to accept or decline cookies through your device settings.

How to access information

You have the right to access your personal information at any time. This can be done through a secure personal login using the application on your mobile device or desktop computer.

How to correct information

If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request corrections. Such requests can be made by contacting us at info@leopoldtransport.com.

Complaint Handling

We take complaints about the handling of personal information very seriously. If you believe your information has been mishandled, you can lodge a complaint by contacting us via email at info@leopoldtransport.com or by postal mail at Leopold Transport, PO Box 22, Teesdale VIC 3328. We will respond to your complaint as soon as possible.

Changes to this Privacy Policy

We may amend this Privacy Policy as our business requirements change. The Privacy Policy may also be amended to account for changes in the law.

Further Information

For further information about the protection of your personal information, visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us. You can reach us via email at info@leopoldtransport.com or by postal mail at Leopold Transport, PO Box 22, Teesdale VIC 3328. We are here to assist you and address any inquiries you may have as soon as possible.